Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
During high-demand periods, processing times may be slightly delayed.
Shipping Rates & Delivery Times
We currently ship within the United States.
- Standard Shipping (3–7 business days): Calculated at checkout or flat rate
Delivery times are estimates and may vary depending on your location and carrier delays.
📦 Pre-Orders
Some items on our site may be offered as pre-orders. This means the item is not immediately in stock but is currently in production or on the way to us.
- Estimated Shipping Time: Pre-order items typically ship within 2–4 weeks (or the timeframe listed on the product page).
- Separate Shipping: If your order includes both in-stock and pre-order items, your entire order may ship together once all items are available.
- Split Shipping Option: In some cases, we may ship available items first. Additional shipping fees may apply.
- Delays: Pre-orders are subject to production and supplier timelines, which may occasionally cause delays.
- Updates: We will keep you informed via email if there are any significant changes to your order timeline.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with your tracking number.
Please allow up to 24–48 hours for tracking information to update.
Shipping Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
Delays
We are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.